CLASSES

Our Classes

Our classes are designed for team members and leadership.
Classes are offered throughout the year in all six regions of the country.
We also offer 'in-house' programs for a single Operator's team or for a market.
Customized presentations for unique needs such as Grand Openings are also available.
Please see our contact information below for more information on all our programs and formats.

ServSafe®

Food Safety certification for leadership

  • Taught by Chick-fil-A experienced food safety professional facilitators
  • Rated "excellent" by over 95% of attendees
  • Over 90% passing rate on ServSafe® exam
  • Food safety concepts translated into actions steps for restaurants to reduce risks
  • ServSafe® books and study guides and practice tests sent out prior to class

Click HERE to register for a class.

A Culture of Caring

A hospitality program for all team members

  • CFA history told through Truett's story of poverty, perseverance, hospitality and service to others
  • CFA Corporate Purpose and Mission
  • Creating Raving Fans through operational excellence
  • The role of all team members in serving others
  • The Recipe for Service and genuine acts of hospitality

Click HERE to register for a class.

LEAD

Leadership Enhancement and Development 

  • Content driven with input from over a hundred Operators
  • Designed to help leaders better align with their Operator's vision
  • Leaders learn difference between activity and proactivity, better time management, and building the confidence to be stronger leaders through stronger relationships
  • Learn the "Language of Leadership" to get better results from entire team
  • reaching personal and professional goals through building a culture of accountability

Click HERE to register for a class.