“Peter Good is one-stop industry shopping. The biggest problem with Peter is deciding where to use him. In the last eighteen months, we have asked him to review training models, and used him as a speaker to our General Managers and as moderator for an Area Manager workshop. Each time, his insight was key to the success of the day and each day since then.”
This popular keynote presentation addresses finding and keeping the foodservice industry’s most important resource: its people. Traditional methods of recruiting may have worked in the past, but are becoming increasingly ineffective. Retaining employees often seems to be just as challenging, as managers try to determine what keeps employees on the job in an era when employee loyalty seems to be fading.
- Recruitment methods, both traditional and non-traditional
- Proper screening – people, not applications
- Interviewing skills
- How to solicit references, make employment offers, and get commitments
- Inexpensive, effective keys to training
- How to mentor people, manage projects, and encourage good work habits
- How to create a positive environment for self-motivation
- Immediate, spontaneous and powerful communication skills
Peter Drucker’s oft-quoted words, “Management is doing things right, leadership is doing the right things”, succinctly summarizes a difference between the practice of management and the practice of leadership. Does your organization need people who can develop people, motivate them, inspire them, and encourage them to actually achieve your mission statement on a daily basis? Most organizations have plenty of managers at all levels, but most organizations lack leadership at any level. Most companies have managers who can manage tasks and control processes, but few who can lead people. This insightful and stimulating presentation not only distinguishes between managers’ and leaders’ practices, but articulates five core values of all effective and recognized leaders.
- The four styles of leadership
- The benefits of a ‘HEART-dominant” style of leadership
- Building trust before expecting loyalty
- How to effectively empathize with a team of any size
- Influencing a team’s ‘collective thinking’
- What most people want from their leadership
- Servant leadership, and why it is important
- How leaders prioritize their time
James Humes, a speechwriter for five American presidents, said it best: “Every time you have to speak, you are auditioning for leadership”. Do you have difficulty gaining your audience’s attention during a meeting? Do people tend to forget your message right after you’ve delivered it? Are people mesmerized or put to sleep by your presentations?
Whether you are speaking at your annual convention, or conducting a pre-shift meeting, making an impact on your audience is essential. Not everyone can capture an country as Winston Churchill did, or be able to deliver the “Gettysburg Address” like Abraham Lincoln, or win an audience over like Ronald Reagan, but it’s no coincidence that most of today’s leadership of successful companies are effective communicators.
- The seven deadly sins of public speaking
- Why people fear public speaking, and techniques to conquer those fears
- How to prepare for a presentation
- How to make your message clear, and keep it simple
- How to win over an audience in the 1st two minutes
- Keeping an audience engaged
- How to master the art of storytelling
- Making your presentations memorable
These programs are generally conducted as half-day or full-day workshops.