Our Classes

Our classes are designed for team members and leadership.
Classes are offered throughout the year in all six regions of the country.
We also offer 'in-house' programs for a single Operator's team or for a market.
Customized presentations for unique needs such as Grand Openings are also available.
Please see our contact information below for more information on all our programs and formats.


Food Safety certification for leadership

  • Taught by Chick-fil-A experienced food safety professional facilitators
  • Rated "excellent" by over 95% of attendees
  • Over 90% passing rate on ServSafe® exam
  • Food safety concepts translated into actions steps for restaurants to reduce risks
  • ServSafe® books and study guides and practice tests sent out prior to class

Click HERE to register for a class.

A Culture of Caring

A hospitality program for all team members

A Culture of Caring
  • CFA history told through Truett's story of poverty, perseverance, hospitality and service to others
  • CFA Corporate Purpose and Mission
  • Creating Raving Fans through operational excellence
  • The role of all team members in serving others
  • The Recipe for Service and genuine acts of hospitality

Click HERE to register for a class.


Leadership Enhancement and Development 

  • Content driven with input from over a hundred Operators
  • Designed to help leaders better align with their Operator's vision
  • Leaders learn difference between activity and proactivity, better time management, and building the confidence to be stronger leaders through stronger relationships
  • Learn the "Language of Leadership" to get better results from entire team
  • reaching personal and professional goals through building a culture of accountability

Click HERE to register for a class.