VIRTUAL TRAINING

Current Virtual Classes:

~Food Protection Managers Certification Training: Required Food Safety certification within the Restaurant

~A Culture of Caring: Hospitality Training

FOOD PROTECTION MANAGERS CERTIFICATION TRAINING

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    Live virtual training conducted by Peter Good

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    Access virtual training from the comfort of your own home

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    Fun and interactive learning environment with several mini quizes throughout class

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    Resources mailed out ahead of class in order to properly prepare (to address provided upon registration)

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    Approved for Operator Renewal (cost is a Restaurant expense) :

      • Operators pay for 3 or more and ATTEND FOR FREE!                                                                                                         
      • Only pay for your team members, RSVP in your email response prompted after registration
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    $150 per attendee, which includes:

      • New Manager Essentials book / shipping

      • Class workbook for note taking, reference charts, and “action steps” for after the class / shipping

      • Online study resources
      • Pretest
      • Exam
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    5 hour class time 8:00 AM – 1:00 PM CT. Exam following class: EXAM 2:00 PM CT (2 hour allowance) at site determined by Proctor                              

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    No refunds will be given after registration. Anyone may take the place of another. He/she attending must bring own device to site for exam. Laptop preferred however tablet or phone may be used

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    On site Proctor required-contact Jen@petergood.com after registration to setup details

Location: Via Zoom *Proctor required
Date: Sunday September 27, 2020                Time: 8:00AM-1PM CT
Class: Live virtual Food Safety Protection Managers Training: Instructor-Peter Good

Location: Via Zoom *Proctor required
Date: TBD                                              Time: 8:00AM-1PM CT
Class: Live virtual Food Safety Protection Managers Training: Instructor-Peter Good

Location: Via Zoom *Proctor required
Date: TBD                                                Time: 8:00AM-1PM CT
Class: Live virtual Food Safety Protection Managers Training: Instructor-Peter Good

A Culture of Caring

  • “A Culture of Caring” is a 3-hour program designed to help team members understand why hospitality is such an integral part of our Brand, and how each team member plays a critical role in keeping that ‘culture of caring’ alive every day with each guest they serve.

  • Part A (the Why)

    • Truett Cathy’s story of poverty, perseverance, faith and devotion to Biblical principles
    • The Dwarf Grill and Dwarf House as extensions of his growing up in a boarding home environment of hospitality
     
    • The Owner/Operator business model first used at the original Chick-fil-A
     
    • The Corporate Purpose as the foundation of Chick-fil-A’s success
     
    • Truett's Legacy video

  • Part B (the How)

    • The Winning Hearts Everyday strategy and the importance of executing with excellence in the areas of food, speed, cleanliness and attentive and courteous team members
    • Why the 'Core 4' is so critical for all team members all day
     
    • Creating moments of genuine hospitality 
     
    • Reading guests and guest recovery
     
    • "Every Life Tells a Story" video and "Next steps personal comitment

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    Live virtual training conducted by Peter Good 

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    Access virtual training from the comfort of your own home or join by group within your Restaurant 

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    Fun and interactive learning environment with participation

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    Resources mailed out ahead of time for in class note taking

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    Approved for Operator Renewal (cost is a Restaurant expense) :

      • Operators pay for 3 or more and ATTEND FOR FREE!                                                                                                         
      • Only pay for your team members, RSVP in your email response prompted after registration.
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    $50 per attendee, which includes:

      • Class workbook for note taking, reference charts, and “action steps” for after the class / shipping

      • "Eat Mor Chikin: Inspire More People" book by S. Truett Cathy / shipping
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    5 hour class time 8:00 AM – 1:00 PM CT. Exam following class: EXAM 2:00 PM (2 hour allowance) at site determined by Proctor.                                           

Location: Via Zoom
Date: Sunday September 20, 2020              Time: 1:00PM-4PM ET
Class: A Culture of Caring: Instructor-Peter Good

Location: Via Zoom
Date: TBD                                                Time: TBD
Class: A Culture of Caring: Instructor-Peter Good

Location: Via Zoom
Date: TBD                                                Time: TBD
Class: A Culture of Caring: Instructor-Peter Good

NO CLASSES NEAR YOU? CLICK HERE TO REQUEST A CLASS!